Privacy Policy

Last updated: January 2025

Note: This privacy policy is a template. We recommend having it reviewed by a legal professional to ensure full compliance with UK GDPR and other applicable regulations.

Scroll Bound Digital Marketing ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website scrollbound.co.uk or use our services.

1. Information We Collect

1.1 Personal Data You Provide

We collect personal information that you voluntarily provide to us when you:

  • Fill out our contact forms
  • Request a consultation
  • Subscribe to our newsletter
  • Communicate with us via email or phone

This information may include:

  • Name
  • Email address
  • Phone number
  • Business name
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide customer support
  • To provide, operate, and maintain our services
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To comply with legal obligations
  • To protect our rights and prevent fraud

3. Legal Basis for Processing (UK GDPR)

We process your personal data on the following legal bases:

  • Consent: Where you have given us explicit consent to process your data
  • Contract: Where processing is necessary to fulfil a contract with you
  • Legitimate Interests: Where we have a legitimate business interest that doesn't override your rights
  • Legal Obligation: Where we need to comply with a legal requirement

4. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve our website functionality

You can control cookies through your browser settings. Please note that disabling cookies may affect some website functionality.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third parties that help us operate our business (e.g., email services, hosting providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or acquisition of our business

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for 3 years unless you request earlier deletion.

8. Your Rights

Under UK GDPR, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):